help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Bug report: iOS update + Fitbit update screen view

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-08-2017 15:05

‎10-08-2017 15:05

On the iPhone 7, if you update the OS to the latest and update the Fitbit app, the app screen for is too large to view all of your friends’ steps. The person in first place gets cut off from the screen view. Please fix this issue and alert your app team. I have other friends who have updated and noticed this bug. Thank you. 

Best Answer
1 REPLY 1

‎10-09-2017 00:19

‎10-09-2017 00:19

This seems to be a known bug that's affecting a number of people. Keep an eye on the following thread that has the latest updates from fitbit:

 

https://community.fitbit.com/t5/iOS-App/Friends-List-Issue-After-Upgrade-to-iOS-11-Charge-HR/m-p/220...

Best Answer
0 Votes