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Buzzing in the night

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My fitbit started buzzing in the middle of the night. Had a full battery. What gives?

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Assuming you have no alarms set then could this be the result of it alerting you that you have met your goal? If your primary goal is calories and your goal is set sufficiently low then you could meet it while still asleep.

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Hello @FrankieC, thanks for joining us, it's great to see new faces around! Thanks for your help @SteveH, it's nice to see you around. Smiley Happy

 

@FrankieC as @SteveH mentioned, if you don't have an alarm set, please go to the Fitbit app and check your daily goals by tapping on Account > Activity. If your calorie goal is low, that will explain why your tracker is buzzing at night. As Fitbit trackers count BMR calories during the day (and night), it's probably the goal is reached when you're sleeping. Tap on the goal to edit it and tap on the back arrow on the top left corner of the screen for the goal to be saved.

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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I wonder if it is possible to get official answers rather than just guesses? For example, is there a technical document that says, "Fitbit will buzz for exactly all of these reasons, and here is how to turn all of them off..."

 

I mention that because it is 12:55am right now. I am awake now because twice in the last hour my Fitbit buzzed me for no important reason and I am now fully awake. It could easily be 1-2 hours before I fall asleep again. Instead of helping me sleep, my Fitbit is now "actively waking me" in the middle of the night.

 

Why? First to congratulate me (at exactly midnight) that I had reached 150 activity zone minutes for the week (Yeah!!!). Why did I need to know that at midnight? I doubt I met that goal at midnight! The second time it double-buzzed me, but in a "not helpful" result, I have no idea why it did it... being a little, well, sleepy, I did not turn my wrist fast enough and the notification was gone.

 

It is absolute insanity that Fitbit would design a device that would intentionally buzz someone in the middle of the night. This is 2020, not 1990. Sorry to be rude... but it is the middle of the night and I am, honestly, a bit frustrated! Grrrr.

 

The ONLY reason my Fitbit should buzz me is for an alarm that I have set. In fact, the effectiveness of the Fitbit alarm will be diminished if I cannot solve this problem, because I will need to stop wearing my Fitbit to bed.

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You’re 200% right! It is an annoying glitch happens to me as well and I will sell my Fitbit and wear a standard watch!

 

Why does Google need to know all of my waking moments anyway.... 

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Another suggestion - I put my Fitbit device in Sleep or Do Not Disturb mode when going to sleep. This quiets all notifications, even those from my friends who don’t recognize normal sleep times. Another thing to try is to put your iPhone in Sleep mode. (Swipe up from the Home Screen then tap the crescent moon.) I use both methods for a variety of reasons. I just turn everything back to normal when I awake. It works for me! 

 

This will not silence any alarms you may have set on your Fitbit device or iPhone. I’ve tested this many, many times.

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I am also on premium I suspect it’s the culprit 

difficult to contact Fitbit 

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Mine is doing the same

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