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Caller ID showing but not all the time

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‎04-02-2016 10:34

‎04-02-2016 10:34

Hi when my mum has rung me ( in the same house) it shows her caller ID on my Fitbit charge but when anyone else rings me ( not in our house) it doesn't show up. Can you please advise me on what to try
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‎04-04-2016 05:24

‎04-04-2016 05:24

Welcome to the Community @abi040804. First, I recommend verifying that your phone is a Compatible Mobile Device. If it is, follow the Calls Notifications troubleshoot. After these steps, you can test your tracker.

 

Let me know the outcome! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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