Calorie count has jumped 3 fold - 10-11K per day

[IshanS]

the daily burn average 11,000

I use to average 3,500 a day and 23,000 approx per week.

i felt this was a big so I reinstalled and updated the app. Nothing changed. All my past data for the past 1 year has a 3-fold increase in calorie count. 

Does anyone have any suggestions for a resolution here.

Thanks!

[SteveH · Accepted solution]

Check your profile settings for age, height, weight at https://www.fitbit.com/user/profile/edit - if one of these has accidentally changed then it can have this sort of affect.

[IshanS]

Thank you, Steve. This helped. Weight was showing 430kgs instead of 81kgs. Calorie count is now back to normal but the past data for 1 year is still showing the 3-fold spike. I suppose this will sync back to what it was before in sometime.