08-03-2017
14:36
- last edited on
08-05-2017
07:18
by
MarcoGFitbit
08-03-2017
14:36
- last edited on
08-05-2017
07:18
by
MarcoGFitbit
I want to set my start weight as something and a half pounds, but it only allows whole numbers, no halves. Any suggestions please?
Moderator Edit: Clarified Subject.
08-05-2017 07:21
08-05-2017 07:21
Hello @Lynnather, have a warm welcome to the Fitbit Community, it's great to have you on board.
In order to add decimals to your starting weight, please use a comma (,) instead of a dot (.) when typing in the weight box. This will allow you to add a half pound if you'd like.
I hope this can be helpful, give it a try and keep me posted in case you need anything else.
08-05-2017 07:29
08-05-2017 07:29
08-07-2017 05:13
08-07-2017 05:13
Hello @Lynnather, thanks for taking the time to reply, I hope you're having a great day.
Could you please reply to me with a screenshot of the screen where you're trying to input your weight, so I can check this further. Thanks for your patience and understanding, I'll be waiting for your reply.
Happy stepping.
08-08-2017 09:14
08-08-2017 09:14
08-09-2017 05:13
08-09-2017 05:13
Hello @Lynnather, thanks for replying.
Would it be possible for you to let me know the exact location where you're trying to input 2.5 lbs? A screenshot will be great for me to identify the place as well. To take a screenshot in your iPhone, simply press the home and right side buttons on your phone at the same time, while you're in the screen you're currently in. Then, follow these instructions to upload the screenshot to your next reply.
Thanks for your patience, I'll be waiting your reply!
08-09-2017 08:33
08-09-2017 08:33
To find the place I am in, in the App, go to Account then Nutrition & Body. Under the heading Weight you'll see Starting Weight and this is where I am. Selecting this gives a rotating drop down menu where you select your chosen weight, in full ponds.
08-09-2017 08:35
08-10-2017 06:30
08-10-2017 06:30
Hello @Lynnather, I really appreciate you have taken the time to reply with the screenshot. In this case I would like to suggest you to modify the units you're using as with Stones, it's not possible to select decimals, only with Kilograms or Pounds.
Please go to your personal settings on the online Dashboard, scroll down and click on Units, in here you can change the weight unit from stones to pounds (or kg), then scroll down once again and click on Submit.
Now, go to the Fitbit app and the units under Nutrition & Body will be changed as well. You will now be able to add decimals on your starting weight.
I hope this can be helpful, give it a try and keep me posted in case you need anything else!
08-10-2017 13:51
08-10-2017 13:51
08-14-2017 05:28
08-14-2017 05:28
Hello @Lynnather, thanks for taking the time to reply, I hope you're having a great day.
I understand your concern about wanting to use stones instead of pounds or kilograms. I would like to encourage you to submit your insight about this situation as a suggested idea where members of the Community can vote for it and comment about it. This is truly the best way to make your voice heard.
I hope this can help, if there's anything else I can help you with, please don't hesitate to reply.