01-31-2019
19:25
- last edited on
02-01-2019
06:05
by
AlejandraFitbit
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SunsetRunner
01-31-2019
19:25
- last edited on
02-01-2019
06:05
by
AlejandraFitbit
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Is the iPhone XR really not compatible? I don’t have Facebook as an option on my notifications list to select. Instagram is there though?
Moderator edit: subject for clarity

02-01-2019 06:09
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02-01-2019 06:09
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A warm welcome to the Community @SunsetRunner.
I just wanted to let you know that I have moved your post from the Charge 3 board to the iOS app board, since I think that here you will be able to see more related topics about the Fitbit app.
About your inquiry about compatibility, I recommend taking a look at the help article Which phones and tablets can I use with my Fitbit watch or tracker? for more information.
Now about your Facebook notifications, have you set this up? If you haven't, I suggest following the instructions provide in the help article How do I set up notifications?.
Let me know the outcome.

02-01-2019 06:13
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SunsetRunner
02-01-2019 06:13
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Alejandra - According to that list my phone is compatible, but the page where you search it is not there.
Yes, I have notifications set up for other apps such as Instagram and Shipt, but Facebook is not on the list of options to select. Hence the problem.

02-04-2019 03:17
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02-04-2019 03:17
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Thanks for the update @SunsetRunner.
Can you please from the Fitbit app, go to notifications, app notifications and provide me with a screenshot of the apps you are able to see in that option?
Hope to hear from you soon.

