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Can't delete notifications on Fitbit app

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‎06-05-2017 09:40 - last edited on ‎06-08-2017 14:50 by Fitbit Moderator

‎06-05-2017 09:40 - last edited on ‎06-08-2017 14:50 by Fitbit Moderator

I have a Charge 2 and an iphone. I have notifications (Nailed it! Almost there!, etc.) on my app going back to February that I cannot delete. It won't let me swipe to delete, I've tried restarting my tracker to no avail, and when I tried logging onto the computer my profile says I don't have any notifications. Does anyone know how to delete notifications?

 

Moderator edit: updated subject for clarity

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‎06-05-2017 11:19 - edited ‎06-05-2017 11:20

‎06-05-2017 11:19 - edited ‎06-05-2017 11:20

Welcome to the forums!

 

I'm sorry there is no way to delete them. They are suppose to drop off after a while though

 

Hope to see you around the forums! Join in on the discussions forums!

 

@Kimi9Moving to the iOS forum now

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎06-09-2017 13:55

In response to WendyB

‎06-09-2017 13:55

I had the same problem with Fitbit of not being able to delete goal notifications (getting close, nailed it, completed, etc.). Talked with them today, and their IT dept. is working on the problem and will email me when it is resolved. Could not give me a timeframe as to when this will be completed. Right now no way to delete them..... 

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‎06-10-2017 05:02

In response to Retired2

‎06-10-2017 05:02

Thank you for the update on deleting the notifications. Hopefully these are not taking up too much storage.

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