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charge 2 not displaying on track excerise tile iOS

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‎06-06-2017 23:05

‎06-06-2017 23:05

My charge 2 is tracking active minutes but is not then showing the number of days exercise function on the app. this was running ok until sunday. since monday morning then nothing has been recorded. i have tried resetting the app. to no avail. i have added an excerise manually which logs it but as soon as i delete it it goes back to 0 of 5 days .  

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‎06-10-2017 06:15 - edited ‎06-10-2017 06:17

‎06-10-2017 06:15 - edited ‎06-10-2017 06:17

Thanks for visiting the Community @sullie86! 

 

This sounds pretty odd, let me help you. As a first step I recommend logging out of the app, rebooting your mobile device and then log back in. 

 

Let me  know how it goes! 

Magin | Community Moderator, Fitbit

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