help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't edit sleep time

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-30-2019 08:02 - last edited on ‎09-01-2019 12:27 by Fitbit Moderator

‎08-30-2019 08:02 - last edited on ‎09-01-2019 12:27 by Fitbit Moderator

Hi. My sleep time was incorrect on my Charge 3 for last night. I went into last night via the edit option, changed it to the correct time and hit okay and then save but it doesn't change it. Any idea why that may happen? Thanks

 

Moderator edit: format

Best Answer
0 Votes
1 REPLY 1

‎09-01-2019 12:31 - edited ‎09-01-2019 12:32

‎09-01-2019 12:31 - edited ‎09-01-2019 12:32

Hi @Uniqueguy. Welcome to the Community Forums! I'm sorry for my delayed response.

 

I'm sorry that the sleep time on the Fitbit app wasn't able to be edited, and thanks for bringing this to my attention. This sounds strange and just to confirm, make sure the Fitbit app is updated to the latest version. Also, try to log out from the Fitbit app, force quit the app, reboot your phone, log back in and edit your sleep data one more time.

 

Give it a try and keep me posted. 😉

Best Answer
0 Votes