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Can't find Fitbit app for iPad

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‎07-19-2019 05:30 - last edited on ‎07-20-2019 07:14 by Fitbit Moderator

‎07-19-2019 05:30 - last edited on ‎07-20-2019 07:14 by Fitbit Moderator

I am very angry I have just bought a new fitbit for my parent I have spoken to Fitbit support as the ipad does not let you down load app I was told fitbit has updated the app and any old ipad s will not be able to use anymore.

Need help?

 

 

Moderator edit: updated subject for clarity

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‎07-20-2019 07:29 - last edited on ‎03-21-2025 09:26 by Fitbit Moderator

‎07-20-2019 07:29 - last edited on ‎03-21-2025 09:26 by Fitbit Moderator

@Stew71, welcome! It's nice to have you on board!

Let me help you with setting up the Fitbit app on your iPad. The trick is that you need to search for iPhone apps only on the app store. This way you will find the app and be able to install it on your iPad. Remember that the minimum OS version required for the latest app version is iOS 11.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-21-2019 00:27

In response to AlvaroFitbit

‎07-21-2019 00:27

That's the.problem the version is 9,3.5 under systems my mum has it on her iPad same 9.3.5  and works as had it on for awhile but was told if she needs to re stall fitbit app she lose this ?

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