help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't find Fitbit on App Store on iphone...?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-05-2020 21:59

‎06-05-2020 21:59

I'm apologize. I did a few searches, but nothing came up. Perhaps I'm not using the right search terms?

I can't find Fitbit on the App Store, using my iphone.
I keep searching. I only see the Aria app from Fitbit, Inc.

Does it still exist? Is there any other way to access it? Am I doing something wrong?

Thanks for your help!

Best Answer
0 Votes
1 REPLY 1

‎06-07-2020 15:11

‎06-07-2020 15:11

Welcome to the Fitbit Community, @SandboxAlchemy.

 

I am sorry to hear you can't find the Fitbit app on App Store on iPhone. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. Please verify if your phone is up-to-date: Update your iPhone, iPad, or iPod touch. I also recommend to restart your phone and try to download and install the Fitbit app from the Apple App Store again. 

 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes