Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can’t find out how to enable Alexa on Versa 2

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

So I’m following the guide saying that I have to go into the app, click on my profile in the corner and then select Versa 2. According to the guide I should now see an option to connect Alexa, but I don’t see anything like that.

 

Image showing what I mean: https://imgur.com/a/s4BDxyE

 

Any help is greatly appreciated.

Best Answer
1 BEST ANSWER

Accepted Solutions

Hello @AlbertSPedersen and a warm welcome.  Where are you located?  Alexa is not supported in every country.  See here.  

 

I know that some users in non-supported countries get Alexa to work by changing their location.  I have no idea how to do this for real, because I am in a supported country.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
0 Votes
3 REPLIES 3

Hello @AlbertSPedersen and a warm welcome.  Where are you located?  Alexa is not supported in every country.  See here.  

 

I know that some users in non-supported countries get Alexa to work by changing their location.  I have no idea how to do this for real, because I am in a supported country.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

I am in Alaska, and it doesn't show for me either. 

Best Answer
0 Votes

Albert, I fixed mine. The option is on the watch, but not in the app. You add the widget in apps on the web, but then click it on the watch. I THINK that's what I did (my Alexa widget was already on the watch, so I don't remember how I put it there).

Best Answer
0 Votes