Can't find "Advanced Settings"

[DarleneS]

Since I’ve updated my Fitbit Software 22.55.2,

the icon that takes me into my account is gone. I need to adjust my stride length. How do I get into my account now? When I click on the Charge 2 icon, it just takes me to handednrss, right, left, clockface etc. I’ve gone into all and cannot find advanced settings. Thank you in advance.... Darlene 

Moderator edit: updated subject for clarity

[YDS]

😀   UPDATE- Thank you to whomever suggested turning off my phone and repowering.  It worked fabulously!   THANK YOU!

Thank everybody else who is trouble shooting and sharing info too.  

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community, @YDS. Thank you for your reply, @azs2. 

@azs2 You can change your Stride Length by doing the following in the Fitbit app:

1. Tap the Today tab, and tap your profile picture on the top left. 

2. Tap Activity & Wellness.

3. Tap Exercise.

4. Swipe up and tap Stride Length.

5. Adjust your Stride Length.

@YDS I understand how frustrating this is for you and appreciate your feedback as it helps us to keep improving. Thank you for sharing your solution, I am sure this information will be helpful to other users. 

I'll be around if you need further assistance. 

[azs2]

There is no activity and wellness

Sent from my iPhone

[LiliyaFitbit]

Thank you for your reply, @azs2. 

I appreciate the additional details and recommend confirming if your Fitbit app is updated to the latest version: How do I update the Fitbit app?

Keep me posted. 

[SunsetRunner]

This worked for me, @LiliyaFitbit . Thanks for the step by steps solution!

[LiliyaFitbit]

Hi @SunsetRunner, it's great to see you around!

I am glad to hear the information provided was helpful. Thank you for your feedback!

Looking forward to seeing you around the forums!

[LZeeW]

Thanks @LiliyaFitbit !   I felt like I tapped and swiped in every possible direction to find the stride length adjustment.

[EllisK]

There us no advanced settings on my screen under the settings menu. I need to adjust sleep to sensitive. 

[LiliyaFitbit]

Welcome to the Fitbit Community, @EllisK.

Please try the following:

1. Tap the Today tab, and tap your profile picture on the top left. 

2. Tap Activity & Wellness.

3. Tap Sleep.

4. Swipe up and find the Sleep Sensitivity setting.

Let me know how it goes. 

[ktbug8]

Is there a new way to access this setting?

I know how to access sleep settings.  Sleep sensitivity is not an option on my screen. 

[ktbug8]

Disregard. It won't let me delete my previous post. 

The sleep setting doesn't exist on my phone.  I can only access it on the desktop site.

[DarleneS]

The top left corner, I have a picture of myself in the circle. Tap on the circle that will take you to settings as well as other options.

Sent from my iPhone