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Can't log in it says they are having problems

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‎06-01-2018 20:48

‎06-01-2018 20:48

So every time I try to log in on my app it says oops we can't log in right now having problems please try again but I can log in online. I don't know what to do by I'm very frustrated. I can't even get my watch to sync now. 

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‎06-02-2018 05:15

‎06-02-2018 05:15

Hi @Summerhale. I can get into the Fitbit app on my iPhone now. Please close the app completely. Power your iPhone off. Then turn it back on and try to open the Fitbit app again. This should do it. If it does not, let us know, including which Fitbit device and which iPhone you have. 

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