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Can’t log into app

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‎01-26-2018 13:28

‎01-26-2018 13:28

I’ve somehow been logged out of my Fitbit app and I can’t log back in. It just keeps saying to check that my email and password are correct. I’ve definitely put it in correctly and I can sign into my account on the internet on my phone. Just not the app. I have made sure that my date and time in my phone is set to automatic cause I saw on another thread to do that. I’ve uninstalled and reinstalled the app, I’ve updated my iOS. However nothing has worked. Any suggestions?

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‎01-28-2018 14:00

‎01-28-2018 14:00

Same here for three days now... while researching it seems it can take engineers a month to reply with a fix to this problem and the people have already tried everything they are suggesting. I have done that too. I’m going to get a different kind. I need the app for challenges and to input info and this is useless to me unless I have the app. 

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