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Can’t log into app

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‎04-08-2021 11:25

‎04-08-2021 11:25

my app has randomly logged me out and won’t let me log back in, I can log into the account through the website with Facebook and all my history for my account is on here but the app says check your password or email. Is anyone else having this issue ?!

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‎04-09-2021 11:00

‎04-09-2021 11:00

Welcome to the Fitbit Community, @Leahfletcher.

 

Thanks for the details shared in your post. I recommend confirming if you're using the same email address to log into website dashboard and Fitbit app. For more information about your Fitbit account, including how to find and change your email address, see How do I manage my Fitbit profile? 

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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