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Can’t log onto iOS app

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‎10-16-2018 10:24

‎10-16-2018 10:24

Hey so I can log on on the browser btw before I start this. 

So I was going to check my Fitbit app and I saw that I was logged out which was weird but I shruggged it off. I then couldn’t log on and it keeps on saying my password is wrong. I created a new password but I still can’t log onto the app. Can you guys please help me? 

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‎10-17-2018 05:30

‎10-17-2018 05:30

@Emmster Welcome! It's nice to have you on board! Sorry to hear that you can't log into your Fitbit app on your iPhone. Please make sure you update your Fitbit app as there was an issue while logging with the previous version. 

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎12-03-2019 13:57

In response to AlvaroFitbit

‎12-03-2019 13:57

Closing this thread due to an old issue. Please see pink banner above if you are experiencing issues with your app. 

Actively managing your weight? Find accountability buddies on the Manage Weight board

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