05-19-2017 11:36
05-19-2017 11:36
After letting me add water on my iPhone Fitbit app with no problem for a couple of weeks, today the app isn't letting me log water. Nothing shows up whether I add the number by hand or use the quick icons. The responses in this forum all say clear your cache but I'm using the app so that doesn't apply. I've got a flex. Help!
05-20-2017 00:13
05-20-2017 00:13
Hi
Make sure the latest fitbit app version is installed, if not already done feel free to logout from the app, optionally restart the phone and login to the fitbit app.
05-21-2017 07:02
05-21-2017 07:02
@SunsetRunner Welcome to the Fitbit family! It is possible to clean the cache on the Fitbit app. Try this instructions to clear data.
Also, please try what @SunsetRunner posted above:
Try that out and let me know how it goes!
04-11-2020 07:23
04-11-2020 07:23
Suddenly, I was unable to log any data at all from within the app on my iPhone 7. Pushing on the + sign for exercise, sleep, etc. did nothing. I rebooted the phone several times but that didn't work either. Read your suggestion here and voila! Logging out, rebooting phone and logging back in worked! I am able to log data from within the app on my phone now. Thank you. 🙂
04-25-2020 03:37
04-25-2020 03:37
I tried this ... unpaired device restarted phone re-paired device still can’t log anything!
05-01-2020 19:09
05-01-2020 19:09
logging in and out worked!!