help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't pair Inspire after app update - error 403

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-22-2021 19:19 - last edited on ‎06-23-2021 14:35 by

‎06-22-2021 19:19 - last edited on ‎06-23-2021 14:35 by

I can't sync my Inpire to my fitbit app in iphone 7 after update the apps to the latest version.

After I removed the Inpire device from apps, now unable to add it back. Keep showing com.fitbit.HTTP error 403

 

 

Moderator edit: subject for clarity 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎06-23-2021 14:33

‎06-23-2021 14:33

Welcome to the Fitbit Community, @keanhoo.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend doing the following:

 

  1. Log out from the Fitbit app.
  2. Force quit the Fitbit app.
  3. Restart the router and reboot your phone.
  4. Open the Fitbit app and try to add the tracker to your Fitbit account. For complete troubleshooting tips, see Why can't I set up my Fitbit device?

For syncing difficulties, see Why won't my Fitbit device sync?

 

Hope this helps.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎06-23-2021 14:33

‎06-23-2021 14:33

Welcome to the Fitbit Community, @keanhoo.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend doing the following:

 

  1. Log out from the Fitbit app.
  2. Force quit the Fitbit app.
  3. Restart the router and reboot your phone.
  4. Open the Fitbit app and try to add the tracker to your Fitbit account. For complete troubleshooting tips, see Why can't I set up my Fitbit device?

For syncing difficulties, see Why won't my Fitbit device sync?

 

Hope this helps.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes