09-29-2021
20:32
- last edited on
09-30-2021
08:25
by
CindyMFitbit
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09-29-2021
20:32
- last edited on
09-30-2021
08:25
by
CindyMFitbit
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I am having same issue, trying this remedy now to see if it works
Moderator Edit: Clarified subject

09-30-2021 08:30
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09-30-2021 08:30
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Welcome! It's great to see you around @MaMaw5555.
Thanks for the details shared in your post and for already tried to resolve the issue. I understand your concern and I'd like to confirm if you have followed the steps listed here. If you already tried and the issue persists, I recommend trying the following:
- On the Fitbit app ►Tap the Today tab and tap your profile picture.
- Tap Set Up a Device.
- Choose your device and follow the on-screen instructions to continue (you need to click on replace, if it's still connected).
- If you are having trouble to set up the device you can see our help article Why can't I set up my Fitbit device?
On a side note, I've moved your post to this thread so we can keep our forums organized.
Catch you later.

