05-18-2020 05:14
05-18-2020 05:14
I am unable to see all the text generated by Fitbit in my challenges.
This has been an issue on my phone in the Fitbit app for over 6 months. I’m sure it’s a “1 point story”. Any chance of getting some attention on this issue?
Hundreds of other users have reported the same issue. Are others on iOS not seeing this problem?
see also: https://community.fitbit.com/t5/iOS-App/Can-t-see-all-text-in-challenges/td-p/3847164
05-21-2020 18:06
05-21-2020 18:06
Hi @Rawdata, it's nice to see you again in our Community Forums. I am sorry for the delayed response.
I appreciate your participation in the Forums and sharing that you're unable to see all the text generated by Fitbit in your challenges. I am sorry that you are going through this situation, I totally understand how you are feeling. Thank you for providing a screenshot and a link regarding the same issue.
I would like to confirm that our team is aware of it, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation and keep our team informed. I am sorry for any trouble. I appreciate your patience and look forward to getting you back on track.
I'll be around if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
06-01-2020 04:16
06-01-2020 04:16
Any update ?
06-16-2020 12:21
06-16-2020 12:21
Any update on this? I see numerous posts about it over several months/years and nothing new. Just your occasional response that says you're sorry.