help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't send any friend requests

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-21-2021 13:54 - last edited on ‎06-22-2021 07:22 by Fitbit Moderator

‎06-21-2021 13:54 - last edited on ‎06-22-2021 07:22 by Fitbit Moderator

My new Fitbit won’t allow friend requests to go thru. Everything is turned on

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎06-22-2021 07:24 - edited ‎09-05-2023 10:07

‎06-22-2021 07:24 - edited ‎09-05-2023 10:07

Hi there, @Huniu. Welcome to the Community Forums. 

To better assist you with this, may I know what the error message says? Are you trying to add Facebook friends or friends by email? 

On a side note, please confirm if you've tried the following in order to add friends from your Fitbit app: 

  1. Tap the Today tab, and tap your profile picture.
  2. Tap your name > View All Friends > Add Friends.
  3. Choose a method to find friends, then tap the Add Friend icon next to the name or email address of the person you want to add.

If you're still having trouble adding your friends, please see How do I connect with friends on Fitbit?

I've moved your post to the iOS App for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎06-22-2021 07:24 - edited ‎09-05-2023 10:07

‎06-22-2021 07:24 - edited ‎09-05-2023 10:07

Hi there, @Huniu. Welcome to the Community Forums. 

To better assist you with this, may I know what the error message says? Are you trying to add Facebook friends or friends by email? 

On a side note, please confirm if you've tried the following in order to add friends from your Fitbit app: 

  1. Tap the Today tab, and tap your profile picture.
  2. Tap your name > View All Friends > Add Friends.
  3. Choose a method to find friends, then tap the Add Friend icon next to the name or email address of the person you want to add.

If you're still having trouble adding your friends, please see How do I connect with friends on Fitbit?

I've moved your post to the iOS App for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes