Can't syncing Fitbit with phone - Fitbit Community

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Can't syncing Fitbit with phone

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sianhunt24

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Since doing the last update my watch won’t connect to my phone. I’ve tried turning everything on and off etc but it won’t work.

Ive now removed the watch from the phone and it won’t re find it.

Moderator edit: updated subject for clarity

Best Answer

1 REPLY 1

AlvaroFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

21707 933 5829

@sianhunt24, it's great to see that you've visited the Fitbit Community!

Let me help you setting up your Fitbit device again on your phone and thank you for troubleshooting this issue. You can try the following:

Go to your phone's bluetooth settings and remove all devices listed there.
Restart your phone and restart your device.
You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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Best Answer