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Can't track my walks with the Fitbit app

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‎12-10-2020 13:09 - last edited on ‎01-08-2021 07:39 by Fitbit Moderator

‎12-10-2020 13:09 - last edited on ‎01-08-2021 07:39 by Fitbit Moderator

The option to track my walks is no longer available on my app. Has this option been discontinued?

 

 

Moderator Edit: Clarified subject

 

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‎01-08-2021 07:41 - edited ‎01-08-2021 07:41

‎01-08-2021 07:41 - edited ‎01-08-2021 07:41

Hello @Maverick-1953 Welcome to the community Forums! 

 

If you Refer to the MobileRun feature on the Fitbit App, it should still appear by tapping on: Track your exercise option on the App > Tap on the icon at the upper right corner next to the gear icon > you can select Run or Walk. If it doesn't give the option, then please make sure the Fitbit App on your phone is updated. For details, see: 

How do I use the Fitbit app?

 

In addition, restart your mobile device, log out from the Fitbit App and back in. On a side note, I've relocated your post to another board that best suits your inquiry. 

 

Keep me posted.

Wilson M. | Community Moderator, Fitbit.
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