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Cannot reply to notifications on Charge 3

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‎04-06-2022 10:43 - last edited on ‎04-08-2022 15:31 by Fitbit Moderator

‎04-06-2022 10:43 - last edited on ‎04-08-2022 15:31 by Fitbit Moderator

Just got a change 3 (as recommended by my sister) and I can get notifications on my Fitbit however I can’t ever reply I’ve followed all the step to allow Fitbit the permission to my phone but nothing seems to help. Is my Fitbit broke or is am I doing something wrong?

Thanks!

 

Moderator Edit: Clarified subject

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‎04-06-2022 11:25

‎04-06-2022 11:25

Hi @NattyFloyd  you need an Android phone in order to reply to messages. See Page 24 of the Charge 3 user manual - click to read. Your Fitbit isn't broken. You're just using the wrong phone operating system to take advantage of this feature.

Stepping in the U.S.A. since September 2013. Android 14

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