I am trying to set up a calorie deficit but every time I do it reverts back to a number of calories. I have restarted my Fitbit, deleted and reinstalled app multiple times, offloaded data. I am
clicking on my profile in the app and going to food goal under nutrition and weight, setting a calorie deficit and confirming my choice. It will show goal as calorie deficit but as soon as I leave that screen it reverts back to a daily calorie goal. I also don’t have the ability to set a goal weight, only body fat goal. My phone is running most recent iOS so I think it may be an app problem.
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Hi everyone and warm welcome to the new members.
Thank you for your patience. Our team found the cause of the issue and are currently fixing it.
Personalized calorie goals should now be showing up correctly. Please note that if you manually set a fixed goal as a temporary workaround, that fixed goal will remain until you change it.
You might still see an error message when creating or updating a food plan, but we expect to have this resolved within the next few days.
I always appreciate all your messages and feedback.
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Hi @Sph123 I moved your post to the iOS app forum, a better fit for this issue. I see posts from other users having problem, too. What Fitbit app version do you have?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
I’ve had this exact same issue today, and thought at first it was just me having this problem, so in a way, im glad I’m not the only one with it. Hopefully it’s just a glitch
I just checked to see if I had an update, and I did, but mine was showing my calorie goal earlier before I just did the update, instead of how many calories I have left, so I’m not sure what’s caused it
So should we expect to hear something from the company about this? So far, a lot of us with the same issue but no official response to it. It wasn't that long ago (months) that a lot of us had other problems with the food portion of the app (entering calories eaten which later disappeared.) Google needs to do better with this app.
Me too. Annoying that these posts started a week ago and still no fix