Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot share sleep data on Feed

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

Following the last version upgrade I cannot share anymore my sleep report with my friends. The button »sleep » has disappeared 

any workarounds?

IMG_2117.jpeg

Moderator Edit: Clarified subject

Best Answer
1 BEST ANSWER

Accepted Solutions

Hi everyone!

Thank you for your continued reports, the additional information and screenshots provided.

I want to let you know that the sleep sharing function was removed when the sleep features were redesigned. I'm sorry for this inconvenience and what you can do is share it as a new idea in the Product Feedback board. This is a place often visited by our developers, to evaluate what our members are asking for and implement improvements based on your feedback.

View best answer in original post

Best Answer
16 REPLIES 16

Hello @Cmzs and welcome to the Community.  Other users asked about this, too.  I flagged a different thread, hoping to get a moderator's attention and an answer.  There is no workaround that I know of.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

Welcome to the forums, @Cmzs@LZeeW Thanks for the heads up!

@Cmzs Thanks for bringing this to our attention, and providing us with a screenshot. I'd like to share with you that this situation was escalated to our team for further investigation. Once we have more information to share, we'll update this thread.

Please make sure to keep the Fitbit app updated so the rest of the functions can work correctly, and your information can stay synced.

Best Answer
0 Votes

After I updated my Fitbit is when my sleep tile disappeared, sharing my sleep pattern was the only reason I purchased a Fitbit!

Best Answer

Hi there, @Klaudt.

Thanks for joining this thread and sharing this information. I understand your thoughts on this and as I mentioned above, this has been reported to our team so they can work on a fix. I'm sorry for this inconvenience and please know your feedback is appreciated as it helps us to continue improving the experience with the Fitbit app.

Best Answer
0 Votes

After calling fitbit about the sleep tile being removed they informed me that it has been removed by the fitbit team and she did not have reason why they did so!

Best Answer

Adding insult to injury.  

Best Answer

hi i keep checking the update for 3 weeks but the problem is still not solved.

Best Answer
I updated to the new version yesterday, but the problem still isn’t fixed – in fact, it’s even worse. Now I can’t see any of my sleep details. This is too much, Fitbit. I’m done.
Best Answer

After the 4.28.1 update the Sleep tile disappeared from the Compose page. There doesn't seem to be another way to track sleep history. Is Google/Fitbit's intention to put it behind a pay wall? Was it a mistake? Will it be put back or is it the end for having a record of previous sleeps? I'm about done with Google/Fitbit's attempts to "fix bugs and performance improvements" after this 26th update in the past 10 months. There's not even a fix for exercise runs/walks losing seconds in their reports. Every run is rounded down to minutes on my app. 

Compose page with history tiles before the update.Compose page with history tiles before the update.Compose page after the 4.28.1 update, NO SLEEP.Compose page after the 4.28.1 update, NO SLEEP.

 

 

 

 

 

 

Scrollable SLEEP history tile on Compose page tapped.Scrollable SLEEP history tile on Compose page tapped.

 

 

Versa 2, iPad OS 16.6

Best Answer

Hi everyone!

Thank you for your continued reports, the additional information and screenshots provided.

I want to let you know that the sleep sharing function was removed when the sleep features were redesigned. I'm sorry for this inconvenience and what you can do is share it as a new idea in the Product Feedback board. This is a place often visited by our developers, to evaluate what our members are asking for and implement improvements based on your feedback.

Best Answer
I agree with you bring back sleep sharing function
Best Answer
0 Votes

Thanks @LizzyFitbit for your reply to my post. Your advice to repost on the Product Feedback board hasn't done the "Bring back the old sleep summary page" post much good after more than 3000 votes and 2400 comments. You're asking me to stick with a product that has changed, not performing as original, not providing my sleep history, exercise times, lap times on exercise runs/walks, crashes on exercise history review, no internet presence and wait for the developers to notice some votes on the post. I've already waited 10 months for a return of the exercise time issues and no discussion of what's happening there. 

Best Answer
The way fitbit has changed all the things I used to love, like sharing
sleep stats is a deal breaker for me I will not buy a fitbit product in the
future!
Best Answer

Hi there, @Klaudt and @magnetix.

Thanks for sharing your thoughts regarding this situation. I understand where you're coming from and I apologize for the inconvenience this has caused. Our team constantly works to improve our devices, and we deeply value the feedback we receive from our members. Your input plays a crucial role in helping us make Fitbit a valuable tool for everyone.

Please note that the status of each product feedback is changed as long as it's in the plans. Nevertheless. I encourage you to add your vote so we can track its demand over time. Learn more about our process in our FAQs.

Best Answer

Any update? 
Bring the icon back so we can share our sleep. 

Best Answer

Welcome to the forums, @Damm.

Thanks for joining this thread and let me explain that the option to share your sleep on Feed was removed. This was a change introduced with the new Fitbit app layout. I'm sorry for this inconvenience and my best advice is to post an idea in the Product Feedback board so our team can take your comments into consideration for future improvements.

Best Answer
0 Votes