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Challenges not showing up?

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‎01-20-2016 02:25

‎01-20-2016 02:25

I received 2 emails from friends last night asking me to join challenges. However neither challenge is showing up for me to join. Until today this hasn't been a problem?
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‎01-20-2016 08:26

‎01-20-2016 08:26

Hi @Garnett94,

Once you receive a Challenge invite users have a 24 hour window to join the Challenge, this could be the reason why you aren't seeing the Challenges in the App. If this is the case, I'd recommend having the Challenge owner re-invite you, all of your steps will count retroactively in the Challenge.


Another potential reason could be that you are already participating in the 5 Challenges.

Hope this helps and for more information, click here to read our Challenge FAQ.

Derrick | Retired Moderator, Fitbit
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