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Change watch to different account

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I set my daughter's new watch up on my iphone with the app.  Little did I know, she was going to receive my texts and phone calls on her watch today.  I now want it deleted off my phone and put on her ipad where she can receive her texts.  How do I do this??

 

Thank you for your help!  I'm screaming trying to figure it out!!  LOL!

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Hello @gnelson, thanks for joining us, it's great to have you on board. Smiley Happy

 

In order for your daughter's tracker to stop receiving your phone notifications, please remove the Bluetooth bond by going to the Bluetooth settings and checking if her tracker is on the list of paired devices; if it is, tap on it and select Forget this Device. It's important to remember that even if the tracker is not listed on the Bluetooth devices, it's still going to sync with the phone. 

 

Additionally, if you still want to set the tracker up using an iPad, please download the app by going to the App Store and changing from iPad Store to iPhone Store, that way you'll be able to find the app. Then, simply open the app and log in with her credentials, as the tracker is already set up on an account, you won't need to set it up again. To enable Notifications from the iPad, on the app, go to Account > her tracker > Notifications and selec the ones she would like to receive. 

 

I hope this information had been useful, feel free to reply in case you need anything else. Smiley Happy

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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3 REPLIES 3

Hello @gnelson, thanks for joining us, it's great to have you on board. Smiley Happy

 

In order for your daughter's tracker to stop receiving your phone notifications, please remove the Bluetooth bond by going to the Bluetooth settings and checking if her tracker is on the list of paired devices; if it is, tap on it and select Forget this Device. It's important to remember that even if the tracker is not listed on the Bluetooth devices, it's still going to sync with the phone. 

 

Additionally, if you still want to set the tracker up using an iPad, please download the app by going to the App Store and changing from iPad Store to iPhone Store, that way you'll be able to find the app. Then, simply open the app and log in with her credentials, as the tracker is already set up on an account, you won't need to set it up again. To enable Notifications from the iPad, on the app, go to Account > her tracker > Notifications and selec the ones she would like to receive. 

 

I hope this information had been useful, feel free to reply in case you need anything else. Smiley Happy

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Yay!! Thank you so very much!  You saved the day!  🙂

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Hello @gnelson, I hope you're doing well. Thanks for taking the time to reply to me, I'm very glad your issue has been resolved. 

 

If you have some spare time,  please check our Discussions board where you will find other members sharing their experiences and tips for an active lifestyle.

 

Happy stepping!

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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