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Changes to calorie goals! :@

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‎03-10-2026 10:44

‎03-10-2026 10:44

I have it set to calorie deficit so it calculates real time how much I can eat dependent on my calories burned. My app keeps resetting it to a calorie goal of 1500. Every single time I change it, it automatically defaults back! It’s driving me absolutely spare. For such expensive technology, the app and subsequent support surrounding it is appalling. Can anybody tell me if I’m missing something?

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23 REPLIES 23

‎03-17-2026 06:25

In response to RobbieMcC

‎03-17-2026 06:25

Hi @RobbieMcC! 

I truly appreciate your messages, and I totally understand your feelings regarding this situation. This is definitely not the experience wanted for our customers. 

I want to inform you that I am still in communication with the development team, who are continuing to work on resolving this situation.

You can rest assured that I will be communicating any updates as soon as I have news about it.

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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‎03-17-2026 16:04

In response to MarioSFitbit

‎03-17-2026 16:04

It's weird that there's an announcement for an iPhone app update to version 4.65 today. The 4.65 version was installed on my phone a week ago, which is when the issue with being unable to set a calorie deficit started.

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‎03-19-2026 19:53

In response to MarioSFitbit

‎03-19-2026 19:53

@MarioSFitbit has there been any progress on this? I am considering looking at other options. Fitbit hasn’t let me down before but if the dynamic calorie counting isn’t reestablished i will have to go look at other options. 

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‎03-20-2026 03:35

In response to RobbieMcC

‎03-20-2026 03:35

Me too. Not only is it like.. the main function of the app but the lack of communication from Fitbit is becoming insulting @MarioSFitbit  

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