help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Changing Accounts on a iPhone

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-21-2020 13:23

‎02-21-2020 13:23

Hi, I have had an account for a few years, and recently changed to another iPhone that already had an existing account on it. So my history is not visible when I sync it to this. How do I remove the existing Account / Profile off this iPhone? Thanks in advance.

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎02-21-2020 18:48

‎02-21-2020 18:48

On new phone, just log out of the fitbit app and log back in with the account/email you were using before.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

Best Answer
2 REPLIES 2

‎02-21-2020 18:48

‎02-21-2020 18:48

On new phone, just log out of the fitbit app and log back in with the account/email you were using before.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎02-22-2020 00:43

In response to JohnnyRow

‎02-22-2020 00:43

Spoiler
Thank you JohnnyRow
Best Answer
0 Votes