Changing activity tracking on my work health program.

[Jan8Feb20]

I have the iphone 5. I have my fitbit synced with a work health program and there website says I can change the activity level to track ALL activity and not just some. I don't see the option where they are telling me I can change that. Anyone?

Moderator Edit: Clarified Subject.

[MarcoGFitbit · Accepted solution]

Hello @Jan8Feb20, I hope you're doing well, it's nice to see you around.

Thanks for bringing this situation to my attention. At this moment I've contacted our Support team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your email inbox for further instructions.

In case you need anything else, please feel free to reply as well. Happy stepping.

[Jan8Feb20]

Thank you for your response. I have another question. Is thre somewhere on the fit app or website that I can see how many steps I did for a previous day?

[MarcoGFitbit]

Hello @Jan8Feb20, I hope you're doing well, thanks for taking the time to reply. 

Please note that when you're in the app Dashboard, you can swipe right on the main tile (steps, distance, floors, calories burned and active minutes) this will show you your totals for the previous day and you can keep on swiping to check other days. Take in consideration than this will only show information from previous days on the main tile. Other tiles, such as sleep, exercise, weight, calories consumed, will remain the same and will only display Today's information. To check information from previous days on these tiles, you will need to tap on each individually. 

I hope this resolves your inquiry, if there's anything else I can do for you, please feel free to reply.