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Changing email address but forgot password

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‎03-30-2020 08:35

‎03-30-2020 08:35

I need to change my email address but I forgot my password. I tried to change password but the verification goes to wrong email but email address can’t be changed without password

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‎04-10-2020 18:59

‎04-10-2020 18:59

Hi @DSchrader.. Welcome! It's great to see a new face around and I'm sorry for the delayed response.

 

Thanks for bringing this to my attention, as well for your efforts while trying to reset your password. While checking with our Support team I was told that you already have a case created with them. It seems they've provided you with assistance via chat. If you still need to either change or reset your password, let me recommend to follow the instructions from this help article.

 

I'll be around if you need anything else.

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