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Charge 2 did not correct time after Daylight savings

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‎03-17-2017 18:27 - last edited on ‎03-20-2017 08:13 by Moderator Alum

‎03-17-2017 18:27 - last edited on ‎03-20-2017 08:13 by Moderator Alum

Help, my Charge 2 did not reset to the correct time when the time changed last week. How can I reset the time. I don't have an iPhone, but do have this app on my iPad2.

 

Moderator Edit: Clarified Subject.

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‎03-20-2017 08:24

‎03-20-2017 08:24

Hello @TrixieLaFleur, thanks for joining us, it's great to have you on board! Smiley Happy

 

Fitbit trackers do not have an internal clock, they rely on the information provided by the device to where they're connected, meaning that your Charge 2 will sync the time of the device you're using to sync. Currently, the iPad 2 is not a compatible device so you may want to use another mobile device or a computer with native Bluetooth to sync your tracker. Once it syncs, it will display the correct time. 

 

I hope this resolves your inquiry, if there's anything else I can do for you, please keep me posted! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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