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Charge 2 did not reset to proper time zone.

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‎07-22-2018 12:34 - last edited on ‎07-23-2018 07:57 by Moderator Alum

‎07-22-2018 12:34 - last edited on ‎07-23-2018 07:57 by Moderator Alum

After returning from a trip into another time zone my charge 2 will not reset to proper time. What to do?

 

Moderator Edit: Clarified Subject.

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2 REPLIES 2

‎07-22-2018 15:07

‎07-22-2018 15:07

Happened to me to with my ionic, I restarted my ionic and restarted my phone and it went to the correct timezone. 

 

Another tip I heard was set it one time zone backwards or forwards in settings, sync it and then change to the correct timezone and then sync it. 

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

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Best Answer

‎07-23-2018 07:58

In response to ACG

‎07-23-2018 07:58

Hello @Burnsmurphy, thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you @ACG, I appreciate your help. Smiley Happy

 

@Burnsmurphy, if you have already sync your Charge 2 and the time has not changed, please restart it as @ACG mentioned. After restarting your tracker, sync it again. Your Charge 2 should update to the same time that is currently showing on your phone. 

 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

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