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Charge 2 not displaying texts or calls on iphone5

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Just got a charge 2. After intital set up, the first night, I did get a text notification, but none after that. I have notifications "on" in my settings.  What do I need to do? Can't seem to find the answer.

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Same problem with I Phone 6 plus.   Get texts from everyone except wife's phone.  She also has an I phone 6 plus.  

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Hello @kendallg and @HSeay, thanks for joining us.

 

If your tracker is not receiving Notifications, please go to Settings > Notifications > Fitbit on your phone and make sure the following options are enabled:

  • Allow Notifications
  • Show in Notifications Center
  • Show on Lock Screen
  • Alert style set up to Banners or Alerts.

If you're still not receiving notifications, let's try restarting the bond between your tracker and your phone by going to the Bluetooth settings on your phone. Check if your tracker is on the list of paired devices, if it is, tap on it and select Forget this Device. Then restart your phone. 

 

Next, set up Notifications once again by opening the Fitbit app > Account > Your tracker > Notifications

 

Give it a try and keep me posted in case you need anythign else! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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