12-28-2016 08:47
12-28-2016 08:47
Just got a charge 2. After intital set up, the first night, I did get a text notification, but none after that. I have notifications "on" in my settings. What do I need to do? Can't seem to find the answer.
12-28-2016 13:12
12-28-2016 13:12
Same problem with I Phone 6 plus. Get texts from everyone except wife's phone. She also has an I phone 6 plus.
12-29-2016 04:57
12-29-2016 04:57
Hello @kendallg and @HSeay, thanks for joining us.
If your tracker is not receiving Notifications, please go to Settings > Notifications > Fitbit on your phone and make sure the following options are enabled:
If you're still not receiving notifications, let's try restarting the bond between your tracker and your phone by going to the Bluetooth settings on your phone. Check if your tracker is on the list of paired devices, if it is, tap on it and select Forget this Device. Then restart your phone.
Next, set up Notifications once again by opening the Fitbit app > Account > Your tracker > Notifications.
Give it a try and keep me posted in case you need anythign else!