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Charge 2 not receiving notifications

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‎12-12-2020 17:13 - last edited on ‎12-13-2020 12:12 by

‎12-12-2020 17:13 - last edited on ‎12-13-2020 12:12 by

My charge 2 is still not receiving notifications. 
Is there anything else I can do? 

 

 

Moderator edit: subject for clarity 

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‎12-13-2020 12:11

‎12-13-2020 12:11

Hi @SunsetRunner, it's nice to see you again in our Community Forums. 

 

Usually a missing requirement is the cause and I recommend confirming the steps to set up notifications and follow the troubleshooting instructions in this help article: How do I get notifications from my phone on my Fitbit device?

 

Let me know how it goes.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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