01-16-2018
09:18
- last edited on
01-18-2018
03:32
by
MarcoGFitbit
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01-16-2018
09:18
- last edited on
01-18-2018
03:32
by
MarcoGFitbit
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Any recommendations for syncing Charger 2 to iphone 6. I have had this for about a week and the syncing and notification issues are exhausting.
I have tried all possibilities.
- Deleted App and reinstalled
- Deleted Charger 2 within the app and reconnected
- Restart iphone 6
- Disconnected Bluetooth
- Restarted Charger 2
Is it suppose to be this difficult?
Thank you -
Moderator Edit: Clarified Subject + Word choice.

01-18-2018 03:47
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01-18-2018 03:47
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Hello @Misamag, welcome to the Fitbit Community, it's great to have you on board.
Thanks for bringing this to my attention, I appreciate you have let me know the troubleshooting steps you have tried in order to try to resolve this issue. If your Charge 2 is having trouble syncing I would like to suggest the following:
- Make sure you have a strong WiFi signal.
- Make sure there are no other Bluetooth devices around that might interfere with the syncing process.
- Enable All-day Sync to improve the connection between your phone and your tracker. To enable it, tap on Account > Charge 2 and scroll down until you find "All-day Sync"
Now, in regards of the Notifications issue, please check my post with instructions in how to reset Notifications in the app. Give it a try and let me know the outcome.
I hope this can be helpful, if there's anything else I can do for you, please feel free to reply.

