Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @rjuanes, have a warm welcome to the Fitbit Community, it's great to have you on board. 
Are you seeing a discrepancy in the data after you sync your tracker? How often do you sync your Charge 2? Since when have you experienced this issue? In this case I would like to suggest you to try the following in the app as it's possible the app is not displaying the information as it should:
- Force-close the app by double tapping the home button on your phone twice, then swipe up the app.
- Log out from the app, restart your phone and log back in.
I hope this can be helpful, give it a try and let me know the outcome.
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @rjuanes, I hope you're having a great day, thanks for taking the time to reply and letting me know the steps I provided were helpful to you. Please keep in mind that every time you open the Fitbit app your tracker will begin syncing; however, if you'd like your tracker to sync automatically, please enable All-day Sync by going to Account > Charge 2 > All-day Sync.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted.
Happy stepping!
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