help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-09-2017 10:55

‎01-09-2017 10:55

Hi there, I am about to receive with my phone provider a new phone.  I got a "fitbit charge 2" for Xmas and I am about to receive an iPhone 5s. With my old phone (Samsung 3) I wasn't able to have the app. I want to make sure I will be able to have the app on my new phone.  Is anyone on this page that can help me on this topic!? Many thanks. 

Raphaelle

Best Answer
0 Votes
2 REPLIES 2

‎01-09-2017 11:20

‎01-09-2017 11:20

@Raphaelle, I moved this post to the iOS App Help, where users with the iPhone will be able offer more help.

 

Best Answer
0 Votes

‎01-09-2017 20:14 - edited ‎01-09-2017 20:14

‎01-09-2017 20:14 - edited ‎01-09-2017 20:14

@Raphaelle, Good to see you here in the Community! 

 

Great news for you! iPhone 5s is a compatible phone and you can set up your Charge 2 with it. The current list of supported devices is at www.fitbit.com/devices. Just download the Fitbit app from the App store on your iPhone 5s and tap on "Join Fitbit" once it's installed and open.  The onscreen instructions will guide you through the entire set up process. 🙂

 

 

Best Answer
0 Votes