help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 not getting text messages from iPhone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-28-2020 19:44

‎03-28-2020 19:44

I have read through all the answers for the same issue and I have tried all the solutions. I still cannot get IOs messages on my Fitbit Charge 3. I've rebooted, factory reset the fitbit, reset my phone, disconnected and reconnected bluetooth. Nothing is working.

Best Answer
0 Votes
2 REPLIES 2

‎04-19-2020 19:17

‎04-19-2020 19:17

Welcome to the Fitbit Community, @SunsetRunner. I am sorry for the delayed response.

 

I am sorry to hear you don't receive text messages on your Charge 3 from your iPhone. Thanks for trying to resolve this and we're here to help.

 

It’s important that you carefully review and update your notifications settings on your iPhone. Please confirm if you've followed all instructions in Troubleshooting quick tips for iPhones. Do you receive any other type of notifications?

 

I also recommend making sure that your tracker is syncing. You can find the troubleshooting instructions in this help article if you experience any difficulties with syncing: Why won't my Fitbit device sync?

 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes

‎04-19-2020 20:51

In response to LiliyaFitbit

‎04-19-2020 20:51

Had the same problem since iOS update. Tried all the things on the forums. Time to get an iWatch. So frustrating, what a waste of money. 

Best Answer
0 Votes