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Charge 3 not getting the all day sync on iPad

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‎07-19-2019 13:01 - last edited on ‎07-20-2019 07:32 by Fitbit Moderator

‎07-19-2019 13:01 - last edited on ‎07-20-2019 07:32 by Fitbit Moderator

My charge 3 will not pair with my iPad for all day sync. Any ideas? I must not be doing something, don’t know what. 

 

 

Moderator edit: updated subject for clarity

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‎07-20-2019 07:46 - last edited on ‎03-21-2025 09:25 by Fitbit Moderator

‎07-20-2019 07:46 - last edited on ‎03-21-2025 09:25 by Fitbit Moderator

@HotinMass, welcome to the Fitbit Community! I hope you're doing well!

Let me help you with your Charge 3 not getting the all day sync option. I suggest you refresh the link between your phone and your tracker by doing the following:

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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