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Charge 3 showing simplified sleep

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‎06-30-2019 05:34 - last edited on ‎07-01-2019 08:40 by Fitbit Moderator

‎06-30-2019 05:34 - last edited on ‎07-01-2019 08:40 by Fitbit Moderator

I’ve never had any issues with sleep tracking before, but since the app redesign, I’ve had several instances of it only giving me “simplified details” instead of the usual, full layout. (I have the Charge 3) 

 

 

Moderator edit word choice and updated subject for clarity

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‎07-01-2019 08:41 - last edited on ‎03-21-2025 10:30 by Fitbit Moderator

‎07-01-2019 08:41 - last edited on ‎03-21-2025 10:30 by Fitbit Moderator

@Lindersurprise It's great to see that you've visited the Fitbit Community!

Let me help you with your sleep detection. You might not get Sleep stages for the following reasons:

  • If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
  • If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep?
  • If you slept for less than 3 hours.
  • If your device’s battery is critically low.

Let me know how it goes.

Alvaro | Community Moderator

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