04-17-2020 11:55
04-17-2020 11:55
I have a Charge 4. It's syncing to my iPhone phone - steps etc. are coming through fine. However, I'm not getting any call or text notifications - have tried the other tips suggested (restarting phone, making sure app is updated, have turned bluetooth on and off, have done 'forget this device' and then paired in the Fitbit app, have checked notifications are on, have checked DND is off). Anyone else fixed this issue? Help!!!
04-18-2020 11:31
04-18-2020 11:31
I have done all the same things - over and over. Can't get it to work
04-18-2020 13:05
04-18-2020 13:05
My notifications went away with Charge 2 a while ago. I was hoping switching to Charge 4 would fix it but still not getting them. I went through all the steps here https://help.fitbit.com/articles/en_US/Help_article/1979/?q=notifications&l=en_US&fs=Search&pn=1#iOS... and didn't make any difference?
04-18-2020 13:08
04-18-2020 13:08
04-18-2020 13:10
04-18-2020 13:10
4th time doing what?
04-18-2020 13:12
04-18-2020 13:12
Strangely enough, I am getting call notifications but not texts. And yes, I have the toggle set to say I want texts. I've also tried all of the other trouble shooting options I've read. 😞
04-18-2020 13:24
04-18-2020 13:24
I have tried deleting and re-installing the Fitbit app, I have done forget this device and re-paired, I have checked that notifications are on. I don't get any notifications of any kind on the Fitbit. I am pretty much ready to return this brand new Charge 4.
04-18-2020 13:35 - edited 04-18-2020 13:36
04-18-2020 13:35 - edited 04-18-2020 13:36
Hi,
I have to same issue since last Thursday, after the new update. Application Notifications like WhatsApp don’t seem to work anymore
04-18-2020 14:58
04-18-2020 14:58
I was able to get incoming call notifications but not text! Everything is synced and redid over and over
04-18-2020 15:49
04-18-2020 15:49
04-18-2020 17:38
04-18-2020 17:38
What did you do to get it fix I’m having the same trouble I’m not getting text messages or phone calls
04-18-2020 17:55
04-18-2020 17:55
04-18-2020 18:02
04-18-2020 18:02
I try again that I did that and not working I have no idea what I did wrong
04-18-2020 19:10
04-18-2020 19:10
04-19-2020 14:49
04-19-2020 14:49
Mine also just started working today, no idea why or what I did differently.
04-19-2020 14:51
04-19-2020 14:51
04-19-2020 14:55
04-19-2020 14:55
Same here! Didn’t change anything.
04-19-2020 14:56
04-19-2020 14:56
Main problem with this um solution is what happens when it stops working again?
04-19-2020 15:22
04-19-2020 15:22
I experienced the same thing with my charge 4. Finally, after going round and round same as you and sent screen shots to customer service showing I had pushed the right buttons ... received an update from fitbit and once I installed it I started receiving notifications and calls. Make sure your fitbit app is current.
06-27-2020 09:15
06-27-2020 09:15
I tried all of that but it didn't work. If you go to settings on the actual fitbit, then go down to about, and reboot the fitbit it should fix it, it did for me.