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Charge 4 time and date incorrect

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‎08-23-2021 05:05 - last edited on ‎08-23-2021 12:17 by

‎08-23-2021 05:05 - last edited on ‎08-23-2021 12:17 by

I havent used my Charge4 in over a year, I charged it yesterday and the date and time are wrong and having trouble resetting. 

 

 

Moderator edit: subject for clarity 

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‎08-23-2021 12:19

‎08-23-2021 12:19

Welcome to the Fitbit Community, @SunsetRunner.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I was able to see that you have already contacted our Support team regarding this and that they were able to help you. Thank you for your time and efforts.

 

Have a nice day.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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