Charge 5 dead after 9 months

[Ninavin]

My charge 5 After 9 mouths didn’t work, at first display stopped working and getting black app notifying me for update My charge 5 by putting it on my phone when it was charging, nothing happened and  then after 4 days it didn’t  send any information to Fitbit app. What must I do?

[Odyssey13]

when there is someone available, chat is an option. Phone or X/Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
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Other contact options:

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