Charge 6 not vibrate when receive notifications

[gio1964]

My charge 6 don't vibrate when receive notifications (for example whatsapp). In my app fitbit i don't find the function "Always Vibrate" in the notification area (i have a iphone with ios 18.2.1).

My Fitbit and Iphone have the Disturb Mode disable.

If can help me i appreciate a lot

Best Regards 

[EstuardoFitbit]

Hello there @gio1964, welcome to the Fitbit Community. 

Thanks for letting us know about the notification issue with your Charge 6 and confirm that your device is not in DND mode.

There is a separate setting on your Charge 6 to manage the vibration of your device. Take a look at this article to see how to do it! 

[gio1964]

Hi, in my device the vibration is active (option Strong). But i maintain the same problem 😞

Best Regards

[EstuardoFitbit · Accepted solution]

Hey there @gio1964, thanks for being back in the community. 

Can you now try restarting your Fitbit Charge 6. To do this, let's follow the steps described in this article. 

[gio1964]

Solved after the restart.

Thanks.

[EstuardoFitbit]

@gio1964 amazing news!

Thanks for letting me know! Please feel free to share any other questions you might have.

Have a good one!