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Charge HR Not Syncing

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‎06-25-2016 11:58

‎06-25-2016 11:58

Hi - my charge HR won't since anything from the last few days. I'm using the iPhone app - which has just updated. I restarted the Fitbit by following steps posted on another forum - plug it in and hold the button down. This allowed today's steps, etc to sync, but wouldn't sync data from the last 3 days... What do I do next?
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‎06-27-2016 04:18

‎06-27-2016 04:18

Welcome to the Fitbit Forums @CDaniel91! Have you checked out these syncing troubleshoots. Make sure that there isn't another bluetooth device that may be creating interference during the process. Setting  up your tracker as a new device may also help you to bring it back to sync as usual. Also, make sure that your tracker is running the latest software version and your mobile device the latest version of the Fitbit app for iOs.

 

Hope this helps. Let me know the outcome.

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