03-31-2016 05:25
03-31-2016 05:25
03-31-2016 08:47
03-31-2016 08:47
Hi @ScottsBeautiful,
I'd recommend making sure that you are using version 2.21 of the Fitbit iOS App. Click here to be redirected to the iOS App Store. Next, I would recommend:
1. Restarting your Charge.
2. Opening your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.
3. If your tracker still isn't syncing, I'd then recommend force quitting and reopening the App to initiate a sync.
Keep me posted if this helps and welcome to the Community!
04-05-2016 00:55 - edited 04-05-2016 00:55
04-05-2016 00:55 - edited 04-05-2016 00:55