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Charge not showing caller ID

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‎07-04-2016 09:54

‎07-04-2016 09:54

Hi all.

Just a quick one before work. I've paired my Fitbit charge with my iPhone SE but it's not showing call ID, I can't find my contacts with Fitbit and it won't sync with Facebook!

Help!

Many thanks

Heather
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‎07-05-2016 06:30

‎07-05-2016 06:30

Welcome to the Fitbit family! It's great to have you here! 

Try doing the restart follow the instructions that @AlejandraFitbit, if the issue persists try the following troubleshooting steps: 

 

  1. On your mobile device, go to Settings > Bluetooth.
  2. Turn off Bluetooth, wait 10 seconds, and then turn it back on.
  3. Reboot your mobile device.
  4. If you still having this inconvenience check this article. 

Let me know how it goes, I'll be around!  

 

 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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